This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the “Data Subject”) who is not already in the public domain.
The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulation (GDPR), which is EU-wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.
T2S Pay Limited (T2S Pay) is pleased to provide the following GDPR information:
T2S Pay is an international payment gateway principally involved in the B2B sector.
T2S Pay uses the information collected from you to provide services and marketing information that T2S Pay believes may be of interest to you and your business. In having made your initial contact with T2S Pay, you consent to T2S Pay maintaining a marketing communication with you until either you opt out (which you can do at any stage) or we decide to discontinue promoting our services. T2S Pay also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, T2S Pay will be acting on the instruction of its client and will aim to ensure that the client is fully GDPR compliant.
Some personal data may be collected about you from forms and surveys that you complete; from records of our correspondence and phone calls; and from details of your visits to our website, including but not limited to personally identifying information such as Internet Protocol (IP) addresses. T2S Pay may from time to time use such information to identify its visitors. T2S Pay may also collect statistics about the behaviour of visitors to its website along with transaction information collected in the process of performing its business.
T2S Pay’s website uses cookies, which are strings of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. T2S Pay website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using T2S Pay’s website.
Any information T2S Pay holds about you and your business encompasses all the details we hold about you and any sales transactions, including any third-party information, we have obtained about you from public sources and our own suppliers, such as credit referencing agencies.
T2S Pay will only collect the information needed so that it can provide you with its services. T2S Pay does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that T2S Pay has purchased from a third-party list broker, on behalf of a client.
To meet T2S Pay’s contractual obligations to clients and to conform to relevant legal obligations they have.
To promote the services offered by T2S Pay and/or to market the services and/or products offered by T2S Pay’s existing clients.
Through agreeing to this privacy notice you are consenting to T2S Pay’s processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing dpo@T2S Pay.co.uk
T2S Pay may, on occasion, pass your Personal Information to third parties exclusively to process work on its behalf. T2S Pay requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR. T2S Pay does not broker or pass on information gained from your engagement without your consent. However, T2S Pay may disclose your Personal Information to meet legal obligations, regulations, or valid governmental requests. T2S Pay may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions, to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property, or safety of T2S Pay, its clients and/or the wider community.
T2S Pay will process personal data during the duration of any contract and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.
Data is held on multiple servers within the United Kingdom. T2S Pay does not store personal data outside the EEA.
Although T2S Pay does not store personal data outside of the EEA, in certain circumstances we may need to transfer personal data outside of the EEA in order to provide our services (e.g. when processing transactions through overseas acquiring banks). In such cases, T2S Pay is committed to ensuring that third party data processors, who may themselves store personal data outside of the EEA, adhere to the highest possible level of data privacy, and, wherever practically possible, will endeavour to impose legally binding obligations on said third parties. This may include, but is not limited to, relying on EU adequacy decisions and/or PCI compliance regulations, and/or enforcing standard contractual provisions.
At any point whilst T2S Pay is in possession of or processing your personal data, all data subjects have the following rights:
In the event that T2S Pay refuses your request under rights of access, we shall provide you with a reason, which you have the right to challenge legally. T2S Pay can, at your request, confirm what information it holds about you and how it is processed.
You can request the following information:
To access details of what personal data is held, identification will be required. T2S Pay will accept the following forms of ID when information on your personal data is requested: a copy of your driving licence; passport; birth certificate; and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Cardstream is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made to DPO@T2S Pay.co.uk
In the event that you wish to make a complaint about how your personal data is being processed by T2S Pay or its partners, you have the right to complain to T2S Pay’s Finance Director. If you do not get a response within 30 days, you can complain to the ICO.